COVID-19 I’m pleased to confirm that Slemish Farm Tours is now “Good To Go” and following the COVID-19 Industry Standard for the National Tourist Organisations of Great Britain and Northern Ireland. The Health & Safety of staff and guests is of utmost importance and new safety measures have been put in place:-
Good wishes to all guests and have a safe and memorable experience with Slemish Farm Tours!
Payment: Full payment must be made at time of booking.
Documentation: your tour will be electronic documents only and this is free of charge for all bookings.
Travel insurance: unfortunately, we are unable to offer personal travel insurance policies to persons travelling to our tours, but we do recommend all visitors to have the appropriate best travel insurance policy.
Tour membership: to promote an enriching visitor experience, Slemish Farm Tours reserves the right to reject any client whose conduct is incompatible with the interest of the tour group.
Travellers with special needs: visitors necessitating unique attention must advise Slemish Farm Tours at time of booking and we welcome a discussion about individual requirements.
Transportation: visitors are expected to make their own way to designated starting destination.
Tour operation: the entire tour is conducted by a professional host.
Meals: food is included. Please let us know specific requirements and allergies advice at time of booking.
Itineraries: deviations to the planned tour itinerary and scheduled activities may change due to weather conditions, seasonal farm work and unforeseen circumstances. Alternative arrangements will be made to ensure full enjoyment can be achieved.
Cancellations: in the unlikely event that it becomes necessary to cancel a tour, you will be offered the next available date at no additional cost or will receive a full refund of all monies paid. We cannot accept responsibility for any additional costs or fees relating to such a tour booking or for any cancellation penalties due to non-refundable airfares or services alike.
Luggage: we will endeavour to accommodate persons needing to store a small piece of luggage, when 24 hours’ notice is given before tour date. Luggage is carried at owner’s risk throughout the tour. Hand baggage and small articles such as coats, umbrellas or cameras are entirely in the care of the visitors.
Tips: personal tips for tour host are not included in your tour cost and left to your sole discretion.
Children: Children are welcome on private group bookings where strict supervision is required by parents at all times.
Smoking policy: for the comfort of all guests please refrain from smoking or vaping in close proximity to non-users.
Not included: all items of a personal nature, shopping purchases, gifts, drinks or food not specified on the tour itinerary, are not included and must be paid by the visitor.
Unused tour arrangements: we cannot make refunds or exchanges for unused tour, services or features of the tour.
Responsibility: Slemish Farm Tours is not responsible for any personal injury, property damage or other loss a visitor incurs on the tour arising from acts or omissions by any company providing any services supplied on the tour. All tickets and vouchers are issued and supplied subject to the foregoing and to any and all terms and conditions under which services are provided. Without limitation Slemish Farm Tours is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, inconvenience or irregularity of any kind which may be occasioned by reason of any act or omission beyond its control, including, without limitation any wilful or negligent act, failure to act, breach of contract or violation of local law or regulation of any third party such as an airline, train, hotel, bus, taxi, van, local ground handler or guide, financial default or insolvency of any supplier and/or restaurant/venue which is, to, or does supply any goods or services for this trip. Slemish Farm Tours is not liable for any loss, injury, death or inconvenience due to delay or changes in a personal schedule due, overbooking of accommodation, default of any third party, attacks by animals, sickness, the lack of appropriate medical care, evacuation to same, if necessary, weather, strikes, acts of God or government, acts of terrorism, or the threat thereof, force majeure, war, quarantine, epidemics, or the threat thereof, criminal activity, or any other cause beyond its control. Slemish Farm Tours reserves the right, at its sole discretion to alter the itinerary as it may deem necessary or advisable. Slemish Farm Tours reserves the right at its sole discretion to decline to accept or retain any visitor on any of its tours if it deems accepting or retaining any such person as being detrimental to the tour. In the event any visitor is removed, Slemish Farm Tours only obligation is to consider a refund to that person of that portion of the payment allocable to unused services. Any disclaimer of liability by Slemish Farm Tours under this clause is enforceable to the maximum extent permitted by applicable law. Each of the provisions of this clause is severable and if any such provision is held by any court or other competent authority to be illegal, void or unenforceable in whole or in part, the legality, validity and enforceability of the remaining provisions of this clause shall not be affected or impaired. Changes in the responsibility clause can be made only in writing signed by the owners of Slemish Farm Tours.
Rates: rates are available on request.
Conditions of booking: Slemish Farm Tours is committed to a policy of fair trading and take every care to ensure that you will have an enjoyable tour. We respect our local environment, community and heritage and encourage all our customers to do likewise.
Cancellations: in the event of you wishing to cancel your booking, for any reason, this must be communicated to Slemish Farm Tours via email.
Alterations to itineraries: tour itineraries may run in any order. Certain events such as bad weather etc may mean a change to the advertised tour programme and it will be solely at the host discretion to alter timings, but this would only be done should conditions warrant it.
Safety: all visitors are responsible for their own safety at all times during the tour.
You may not bring a pet on a tour.
Please be considerate of other visitor’s enjoyment when using electronic devices.
You are responsible for ensuring that you are at the correct starting point of the tour at the correct time, as per instructions and we cannot be liable for any loss or expense suffered by clients because of their late arrival. If you are delayed then you must phone 07867983183 immediately.
Please ensure that any instructions given by the host, at any time during the tour, are strictly adhered to.
Whilst every effort is made to adhere to the times stated in this tour, there could be circumstances beyond our control, such as weather which may cause delays.
Rights of refusal: We must point out that Slemish Farm Tours reserve the unconditional right to terminate a visitor’s tour in the event of them contracting, or is suspected of contracting, a contagious condition. This includes travelling companions who may have become, or are likely to become, infected due to exposure to a viral condition. Slemish Farm Tours reserve the unconditional right to refuse a booking or terminate a visitor’s tour in the event of unreasonable conduct which in our opinion is likely to cause distress, damage, danger or annoyance to other customers, employees, property or to any third party. This includes any visitor who fails to advise us of any medical condition or disability. If you are prevented from travelling as a result of such termination, or your tour is curtailed, our responsibility for your tour there upon ceases. We will be under no obligation whatsoever for any refund, compensation or loss you may incur. Any person having or contracting, or in Slemish Farm Tours reasonable belief that they have or may have contracted a serious contagious condition, will be terminated from the tour. Slemish Farm Tours cannot undertake to provide nursing care for any person who contracts, or is suspected of contracting, a contagious condition.
Visitors with disabilities: we welcome bookings from people with disabilities. we have assessed the accessibility of our tour to disabled people and our compliance with all disabled rights legislation however, it is in the nature of our tour that sometimes, there are no reasonable means or adjustments that can be made so as to accommodate every type of disability. For that reason, we ask that any disability, allergy or intolerance,
including reduced sensation in limbs and or extremities must be highlighted by email or phone call to Slemish Farm Tours before confirmation and payment of booking. We stress that we cannot guarantee any requests that are made, but will wholeheartedly endeavour to do so, so please ring to discuss. If we are not informed in this way we cannot be held responsible for any inconvenience or costs incurred by the client and this may include our refusal to take you on tour, no refund will occur. You should also be aware that there may still be steps or stairs to contend with.
Severe allergies: Slemish Farm Tours cannot guarantee the absence of substances, which may cause severe allergic reaction. It is the sole responsibility of the customer to make Slemish Farm Tours aware of allergies at the time of booking.